Privacy Policy

Effective Date: 30 December 2024 Introduction Welcome to Volts Engage, a platform by Volts Consulting. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our platform at engage.voltsconsulting.com. 1. Information We Collect We collect the following types of information: 1.1 Personal Information Name, email address, phone number, and other contact details provided during account registration. Payment information for processing subscriptions or other payments. 1.2 Usage Data Information about how you use our platform, such as campaign activity, login timestamps, and interactions with features. IP address, browser type, operating system, and other technical data. 1.3 Contact Lists Data you upload, such as phone numbers, names, and other details of your contacts for campaigns. 2. How We Use Your Information We use your data to: Provide and improve our services. Process transactions and manage accounts. Analyze usage to enhance the platform's functionality and user experience. Send updates, marketing communications, and support messages. Ensure compliance with WhatsApp API policies. 3. Sharing Your Information We do not sell your data. However, we may share your information with: Service providers that help us operate the platform, such as payment processors or hosting providers. Legal authorities, if required by law or to protect our rights and services. 4. Data Security We implement industry-standard security measures to protect your data. While we strive to safeguard all information, no system can guarantee absolute security. 5. Your Rights You have the right to: Access and update your personal information. Request data deletion, subject to legal and operational requirements. Opt-out of marketing communications by clicking the “unsubscribe” link in our emails. 6. Retention of Data We retain your data only as long as necessary to provide our services or as required by law. 7. Cookies and Tracking Technologies We use cookies to: Enhance your user experience. Track usage and analyze traffic. You can manage cookie preferences through your browser settings. 8. Third-Party Links Our platform may contain links to third-party websites. We are not responsible for their privacy practices. 9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 10. Contact Us If you have any questions about this Privacy Policy, please contact us: Email: support@voltsconsulting.com Website: engage.voltsconsulting.com By using Volts Engage, you consent to the terms of this Privacy Policy. Thank you for trusting us with your business!