Vendor Terms

Effective Date: 30 December 2024 Introduction Welcome to Volts Engage, a platform by Volts Consulting. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our platform at engage.voltsconsulting.com. 1. Information We Collect We collect the following types of information: 1.1 Personal Information Name, email address, phone number, and other contact details provided during account registration. Payment information for processing subscriptions or other payments. 1.2 Usage Data Information about how you use our platform, such as campaign activity, login timestamps, and interactions with features. IP address, browser type, operating system, and other technical data. 1.3 Contact Lists Data you upload, such as phone numbers, names, and other details of your contacts for campaigns. 2. How We Use Your Information We use your data to: Provide and improve our services. Process transactions and manage accounts. Analyze usage to enhance the platform's functionality and user experience. Send updates, marketing communications, and support messages. Ensure compliance with WhatsApp API policies. 3. Sharing Your Information We do not sell your data. However, we may share your information with: Service providers that help us operate the platform, such as payment processors or hosting providers. Legal authorities, if required by law or to protect our rights and services. 4. Data Security We implement industry-standard security measures to protect your data. While we strive to safeguard all information, no system can guarantee absolute security. 5. Your Rights You have the right to: Access and update your personal information. Request data deletion, subject to legal and operational requirements. Opt-out of marketing communications by clicking the “unsubscribe” link in our emails. 6. Retention of Data We retain your data only as long as necessary to provide our services or as required by law. 7. Cookies and Tracking Technologies We use cookies to: Enhance your user experience. Track usage and analyze traffic. You can manage cookie preferences through your browser settings. 8. Third-Party Links Our platform may contain links to third-party websites. We are not responsible for their privacy practices. 9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 10. Contact Us If you have any questions about this Privacy Policy, please contact us: Email: support@voltsconsulting.com Website: engage.voltsconsulting.com By using Volts Engage, you consent to the terms of this Privacy Policy. Thank you for trusting us with your business! You said: write terms and conditions ChatGPT said: ChatGPT Terms and Conditions for Volts Engage Effective Date: [Insert Date] Welcome to Volts Engage, a platform by Volts Consulting. By signing up, accessing, or using our services at engage.voltsconsulting.com, you agree to these Terms and Conditions. Please read them carefully. 1. Acceptance of Terms By creating an account or using Volts Engage, you confirm that: You are at least 18 years old or of legal age in your jurisdiction. You agree to comply with these terms and any policies referenced herein. If you do not agree, do not use our services. 2. Use of Services 2.1 Purpose Volts Engage provides tools for WhatsApp marketing and communication. You are solely responsible for the content and campaigns you create. 2.2 Compliance You agree to adhere to: WhatsApp Business API guidelines. All applicable laws, including data protection and anti-spam regulations. 2.3 Prohibited Use You may not use Volts Engage to: Send unsolicited or harmful messages. Engage in activities that violate WhatsApp’s policies or applicable laws. Share offensive, illegal, or fraudulent content. 3. Account and Security 3.1 Account Responsibility You are responsible for: Maintaining the confidentiality of your account credentials. All activities conducted under your account. 3.2 Account Suspension We reserve the right to suspend or terminate accounts that violate these terms. 4. Subscription Plans 4.1 Free Plan Small businesses can use Volts Engage for free, with limits of up to 30 campaigns per month and 300 contacts. 4.2 Paid Plans Unlimited campaigns are available for $60 per year. Fees are non-refundable unless explicitly stated otherwise. 4.3 Price Changes We reserve the right to change subscription fees with prior notice. 5. Intellectual Property All content, trademarks, and materials on Volts Engage are owned by Volts Consulting. You may not copy, distribute, or misuse our intellectual property without written permission. 6. Data and Privacy 6.1 Data Use By using our platform, you allow us to process and store your data as described in our Privacy Policy. 6.2 User Responsibility You must ensure that any data you upload (e.g., contact lists) is collected and used lawfully. 7. Limitation of Liability Volts Consulting is not liable for: Loss of data, revenue, or opportunities resulting from your use of our platform. Issues arising from non-compliance with WhatsApp or legal requirements. 8. Termination You may terminate your account at any time. We may terminate your account for violations of these terms or misuse of the platform. 9. Changes to Terms We may update these terms periodically. Continued use of the platform constitutes acceptance of the revised terms. 10. Governing Law These Terms and Conditions are governed by the laws of [Your Jurisdiction]. 11. Contact Us If you have questions or concerns about these Terms and Conditions, please contact us at: Email: support@voltsconsulting.com Website: engage.voltsconsulting.com By using Volts Engage, you agree to these Terms and Conditions. Thank you for choosing Volts Engage to grow your business!